Between KT Partners Ltd (trading as Get Trady) and the Worker.
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Get Trady is a service of KT Partners Ltd, a company registered in England and Wales (company number 14433679). Registered office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE.
Questions about this page? Email hello@gettrady.co.uk.
This is the agreement that applies today. A new version takes effect on 13 November 2026. Read the version that takes effect then.
Between KT Partners Ltd (trading as Get Trady) and the Worker.
August 2026
Issued by KT Partners Ltd, trading as Get Trady. Company Number: 14433679. Registered office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE. Registered in England and Wales. Governing Law: Laws of England and Wales.
Important: This Agreement is a legally binding contract. You should read it in full and take independent legal advice before signing if you are unsure of any provision. By registering as a Worker, you confirm you have read, understood and agreed to be bound by these terms.
At a glance: You agree to provide services through the Get Trady platform as an independent contractor in business on your own account. You pay a tiered commission on the value of each completed Job (15% under £500, 12% on £500 up to but not including £2,000, 8% on £2,000 up to but not including £5,000, 6% £5,000 and over, with a £10 minimum per Job and a commission rate three percentage points higher on emergency jobs). Customer payment is held by our payment processor (Stripe) under its regulated safeguarding arrangements and released to you following customer sign-off and the relevant review window. There are no monthly fees, no upfront charges, and no charge for unaccepted leads. You are free to set your own prices, accept or decline any Job within the matching rules of clause 5, and work through other platforms. This summary is for orientation only — the full terms below take precedence.
1.1 In this Agreement, the following terms have the following meanings:
1.2 "Agreement" means this Service Provider Agreement together with any schedules and any policies referenced herein, as updated from time to time.
1.3 "Application" means a matching flow in which a Customer posts a Job, eligible Workers have up to 24 hours to submit independent applications including their own itemised quotations, and, following the expiry of the application period (unless the Customer elects to proceed earlier where permitted under these Terms), the Customer may review the applications received and is free to select any Worker, or not to proceed with any application. KT Partners Ltd does not set, negotiate or influence the prices submitted by Workers.
1.4 "Company", "we", "us" means KT Partners Ltd, a company registered in England and Wales with company number 14433679, trading under the brand name "Get Trady", whose registered office is at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE.
1.5 "Customer" means a person or business that posts a Job on the Platform.
1.6 "Emergency Broadcast" means a matching flow for time-critical urgent work in which the Platform issues a parallel alert to available Workers who have set an Emergency price for the relevant Job type, and the first Worker to accept is matched with the Customer. The Customer is shown the Emergency price and the estimated arrival time before the booking is confirmed.
1.7 "Instant Book" means a matching flow in which Workers list their prices for specific Job types at the profile level, and Customers see a curated shortlist of Workers with their prices and book immediately.
1.8 "Job" means a request for trade services posted by a Customer through the Platform and accepted by a Worker.
1.9 "Job Value" means the total price agreed between the Customer and the Worker for the performance of a Job and paid by the Customer. The Company's commission is deducted from the Job Value before the balance is paid to the Worker and is not charged separately to the Customer.
1.10 "Operational Policy" means the Get Trady Operational Policy Memo as published by the Company and updated from time to time, being the operational source of truth for matching, payment, cancellation, dispute and mediation rules. The Operational Policy is referenced extensively in this Agreement and forms part of the terms binding on Workers, save where in conflict with this Agreement (in which case this Agreement prevails).
1.11 "Platform" means the Get Trady website at gettrady.co.uk, mobile application, and any related services operated by the Company.
1.12 "Completion" means the point at which the Customer marks a Job as complete in the Platform, or 48 hours after the Worker marks the Job as complete with no objection raised by the Customer (whichever is earlier). For Tier 4 Jobs (clause 6.2), Completion is determined separately at each milestone with a 72-hour review window applying to each milestone.
1.13 "Tier" means the value tier of a Job determined automatically by the Platform at the point the booking is confirmed, as set out in clause 6 and in the Operational Policy.
1.14 "Worker", "you", "your" means the self-employed tradesperson, sole trader or trade business who has registered on the Platform and accepted these terms. Workers provide services to Customers in their own name and on their own account.
2.1 You are an independent contractor in business on your own account. You are not an employee, worker (within the meaning of section 230(3)(b) of the Employment Rights Act 1996), agent, or partner of the Company for any purpose. You are responsible for determining how, when and by whom the services are performed, subject only to these Terms and any applicable legal or regulatory requirements.
2.2 Nothing in this Agreement shall create or be deemed to create a partnership, joint venture, agency, employment or franchise relationship between you and the Company. For the avoidance of doubt, you have no authority to act on behalf of, represent or bind the Company, or to enter into any contract, make any representation or incur any liability in the name of, or on behalf of, the Company.
2.3 You are solely responsible for:
2.4 You are free to:
2.5. Nothing in this Agreement requires you to log into the Platform, remain available to accept Jobs, accept any particular Job, or accept any minimum number or value of Jobs. You are free to decide whether, when, where and how often to use the Platform, and nothing in this Agreement guarantees that you will receive any minimum number or value of Job opportunities.
2.6 The Company does not direct, supervise or control the manner, means, method or timing in which you perform the services. You remain solely responsible for determining how the services are carried out, subject only to the minimum standards reasonably required to protect Customers, maintain the integrity and security of the Platform, and ensure compliance with this Agreement and applicable law.
3.1 The Company operates the Platform solely as an introducer and intermediary between Customers and Workers. The Company is not a party to, and assumes no responsibility for, any contract for services entered between a Customer and a Worker in respect of any Job.
3.2 When a Customer books or otherwise confirms a Worker through the Platform (whether via Instant Book, Application or Emergency Broadcast), a binding contract for the provision of the services is formed directly between the Customer and the Worker , on the terms agreed between them and subject to the Customer Terms of Service.. The Company is not a party to that contract and does not provide the services itself.
3.3 The Company provides only platform services, including facilitating the introduction of Customers and Workers (through the matching flows in clause 5), payment through Stripe (including the Tier-specific payment structures in clause 6), Worker verification (clause 4), dispute resolution support and process (clause 9), and the collection of Customer reviews (clause 10). The Company does not supervise, direct or control the manner in which Workers perform the services and does not warrant or guarantee the quality, safety, suitability, legality, timeliness or outcome of any services provided by a Worker. The Company has no authority to negotiate, amend or waive any term of the contract between the Customer and the Worker and acts solely as a technology platform facilitating introductions and related Platform services.
4.1 To register on the Platform, you must:
4.2 Additional requirement for Tier 4 Jobs (£15,000 to £50,000 — see clause 6.2). To accept a Tier 4 Job, you must additionally hold a Public Liability Insurance policy with a minimum indemnity limit of £2,000,000 (two million pounds) and provide satisfactory evidence of such insurance for verification by the Company. The Platform will not permit you to accept Tier 4 Jobs unless your £2,000,000 Public Liability Insurance has been verified and is recorded as current on the Platform. Tier 4 eligibility is optional and may be activated in your Worker profile.
4.3 You agree to notify the Company in writing within 48 hours if any of the requirements in clauses 4.1 or 4.2 cease to be met, including expiry, suspension or revocation, cancellation or material amendment of any qualification, certification, licence or insurance policy. You remain solely responsible for maintaining the required level of Public Liability Insurance throughout the performance of any Job. Verification by the Company confirms only that satisfactory evidence of insurance was provided at the time of verification and does not constitute a representation, warranty or ongoing confirmation that the policy remains valid, adequate or in force throughout the duration of the Job.
4.4 The Company reserves the right to remove you from the Platform at any time if you no longer satisfy any eligibility requirement under this Agreement. Where reasonably practicable, and where the relevant breach is capable of remedy, the Company will use reasonable endeavours to provide you with advance notice and an opportunity to remedy the breach before suspending or removing your access. The Company shall not be liable for any loss arising from any suspension or removal carried out in accordance with this clause.
4.5 The Company may verify documentation provided by you against publicly available registers and records where reasonably practicable. Such verification is undertaken solely for the Company's internal risk management and compliance purposes and confirms only that the documentation appeared valid at the time of verification. It does not constitute a recommendation, endorsement, representation or as to your identity, competence, qualifications, suitability, insurance cover or future performance, nor does it create any obligation on the Company to monitor your continuing compliance. You remain solely responsible for maintaining all required qualifications, registrations, licenses and insurance throughout your use of the Platform.
4.6 A basic DBS certificate reflects your criminal record as at the date it was issued. You must notify the Company in writing within 48 hours if, at any time while you use the Platform, you are convicted of, or accept a caution for, any offence which would appear on a basic DBS certificate. The Company may require you to obtain a current basic DBS certificate at any time, and may suspend your ability to accept new Jobs until it has done so. This obligation is in addition to, and does not limit, clause 4.3.
5.1 The Platform routes each Job to one of three matching flows based on a job-type taxonomy developed maintained by the Company using objective operational criteria, as amended from time to time. The matching flow that applies to any given Job is determined automatically at the point the Customer posts the Job. The matching flow affects how you discover, quote for, and accept Jobs and facilitates the introduction of Customers and Workers. For the avoidance of doubt, as set out in clause 3, the applicable matching flow does not affect the contractual relationship between the Customer and the Worker, and the Company remains solely as an independent intermediary and is not a party to the contract for the Job.
5.2 Instant Book. For standard, well-defined Jobs in the taxonomy:
5.3 Application. For complex or higher-value Jobs (including all Tier 3 and Tier 4 Jobs):
5.4 Emergency Broadcast. For time-critical urgent Jobs (for example, burst pipes, lock-outs and loss of heating):
5.5 Pricing autonomy. In all three matching flows, you set your own prices for the services you offer through the Platform. The Company does not determine, negotiate, recommend or require you to charge any particular price for your services.
The Company may, however:
(a) display your prices and other pricing information in a clear and transparent manner in accordance with applicable consumer protection laws ; and
(b) generate the Instant Book shortlist using objective factors: Worker rating, proximity to the Job location, availability, and price. Each factor is applied once sufficient data is available for it, and the factors in use are published on the Platform. The Platform does not rank Workers solely on the basis of the lowest price.
5.6 Worker Autonomy. For the avoidance of doubt, nothing in this clause requires you to remain available to accept Jobs at any particular time, nor does it oblige you to accept any Job offered through the Platform. Nothing in this Agreement guarantees that you will receive any minimum number of Job opportunities through the Platform.
6.1 Commission structure. Upon Completion of each Job, the Company shall deduct its commission from the Job Value before releasing the remaining balance to you. Commission shall be calculated in accordance with the rate as set out in Schedule 1, subject to a minimum of £10 per Job. Where an Emergency Broadcast Job is accepted under clause 5.4, the Company's commission rate shall be three percentage points above the standard rate for the applicable Job Value band, as set out in Schedule 1.
6.2 Job value tiers. Each Job shall be automatically assigned to one of four value Tiers at the point the booking is confirmed. The applicable Tier determines the payment structure for the Job. Once assigned, the applicable Tier shall not change unless the Job Value is subsequently varied by agreement between the Customer and the Worker.
| Tier and value | Payment structure |
|---|---|
| Tier 1 — Under £500 | Customer pays 100% of the Job Value upfront. The funds are held by Platform's payment service provider in accordance with the Customer Terms and the applicable payment service provider's terms. Subject to clause 9, the funds will be released by the Platform's payment service provider 48 hours after you mark the Job complete , unless the Customer raises a dispute in accordance with clause 9 within that period. . |
| Tier 2 — £500 up to but not including £2,000 | Instant Book: The payment structure for Tier 1 applies. Application: Following the Customer's acceptance of your quotation, the Customer shall pay a deposit equal to 10% of the quoted Job Value. The deposit shall be held by the Platform's payment service provider and released to you when you mark your attendance at the Job through the Platform, and upload timestamped photographic evidence of your attendance, provided no cancellation or dispute has been raised in accordance with these Terms. The Customer shall pay the remaining balance on completion of the Job. Subject to clause 9, the balance shall be released by the Platform's payment service provider 48 hours after you mark the Job complete, unless a dispute is raised within that period. |
| Tier 3 — £2,000 up to but not including £15,000 | Application only. Following the Customer's acceptance of your quotation, you must submit a written scope summary through the Platform. Once the Customer has confirmed the scope, the Customer shall pay a deposit equal to 10% of the quoted Job Value, which shall be held by the Platform's payment service provider and released to you when you mark your attendance at the Job through the Platform, and upload timestamped photographic evidence of your attendance, provided no dispute has been raised in accordance with clause 9. The remaining balance shall be payable upon completion of the Job and, subject to clause 9, released by the Platform's payment service provider 48 hours after you mark the Job complete, unless a dispute is raised within that period. |
| Tier 4 — £15,000 up to but not including £50,000 | Application only. A minimum of £2,000,000 Public Liability Insurance is required in accordance with clause 4.2. Payment shall be made in three milestones (30% on commencement of the Job, 40% upon completion of the midpoint milestone and 30% upon final completion). Commencement means the point at which you mark your attendance at the Job through the Platform and upload timestamped photographic evidence of your attendance. Each milestone payment shall be held by the Platform's payment service provider in accordance with the Customer Terms and the applicable payment service provider's terms. You must upload timestamped photographic evidence demonstrating completion of each subsequent milestone before the corresponding payment becomes eligible for release. The Customer shall have a 72-hour review period to approve each milestone. Subject to clause 9, the relevant milestone payment shall be released following the Customer's approval or, where no dispute has been raised before expiry of the review period, automatically by the Platform's payment service provider. |
| Jobs over £50,000 | Not accepted through the Platform. |
6.3 Payment custody and processor. Customer payments for each Job are collected and processed by the Company's third party payment service provider, currently Stripe Payments UK Limited, and are held by the payment service provider in accordance with its applicable terms pending completion of the relevant Job. The Company does not receive, hold or control Customer funds at any time in accordance with this Agreement. Payments processed through the Platform remain subject to the applicable terms and conditions of the payment service provider. Stripe Payments UK Limited is authorised by the Financial Conduct Authority (FCA) as an Electronic Money Institution (FRN 900461), and funds are held under its regulated safeguarding arrangements. All payment services are provided subject to Stripe's own terms and applicable regulatory requirements.
6.4 Payout speed. Once funds are released to your Stripe Connect Express account, Stripe Payments UK Limited processes payout to your nominated bank account in accordance with its standard payout schedule. Payouts typically take 2 working days for established accounts and 7-9 working days for the first payout. These timeframes are estimates only and may be affected by Stripe's verification, compliance or banking processes. The Company is not responsible for any delays outside its control.
6.5 Stripe Instant Payouts. Where available, you may opt into Stripe Instant Payouts through your Stripe Connect Express account. Instant Payouts are provided by Stripe Payments UK Limited and, subject to Stripe's eligibility, verification and processing requirements, are typically received within 30 minutes of release. Stripe charges a 1% fee for each Instant Payout, which is payable directly to Stripe and is separate from the Company's commission, and may be amended by Stripe from time to time.
6.6 Dispute hold. If a Customer raises a dispute, the disputed funds will remain held by the Platform's payment service provider pending resolution in accordance with the dispute process set out in clause 9. The Company will notify you within 24 hours of receiving notice of the dispute.
6.6A Longstop on held funds. Where funds are held under clause 6.6 and the dispute has not been resolved, and neither you nor the Customer has meaningfully engaged with the dispute process, within 90 days of the dispute being raised, the Company will give both parties at least 14 days' written notice and will then instruct the payment service provider to release the funds in accordance with the Dispute Policy. Nothing in this clause affects your right to pursue any claim against the Customer through the courts.
6.7 Invoicing. You are solely responsible for issuing any VAT invoices or other tax invoice required by applicable law to Customers where you are registered or otherwise required to account for VAT. The Company will provide you with a monthly statement of completed Jobs and commissions deducted to assist with your accounting records.
6.8 No other charges. Except as expressly set out in this Agreement, the Company does not charge any monthly fees, subscription fees, lead fees or upfront fees to use the Platform. The Company's commission on Completed Jobs is the only fee payable to the Company. Any fee for Stripe Instant Payouts, where selected by you, is charged separately by Stripe Payments UK Limited and is not payable to the Company.
6.9 Keeping Jobs on the Platform. Where you are introduced to a Customer through the Platform, you must not solicit or accept payment from that Customer outside the Platform for that Job, or for any further Job for that same Customer, for a period of 6 months from the date of the introduction. This clause does not restrict you from providing services through other platforms, agencies or directly to your own customers, and does not apply to Customers you sourced independently of the Platform. This restriction is limited to what is reasonably necessary to protect the Company's interest in Jobs arising from its introductions, and does not otherwise restrict your trade.
7.1 Worker cancellation before attendance. You may cancel an accepted Job at any time before attending the Job by notifying the Customer and the Company through the Platform. Where reasonably practicable, you should provide as much notice as possible. Cancellations may be taken into account under the strike system set out in clause 8.
7.2 Cancellation consequences. Worker cancellation results in:
7.3 Worker no-show. If you fail to attend a Job at the agreed time without reasonable excuse, the Customer may cancel the Job and receive a full refund, including the Company's commission. You will receive a strike under clause 8.
7.4 Worker late arrival. Jobs are booked in 1-hour arrival windows. If you are more than 30 minutes late from the end of the booked window, the Customer may cancel the Job without penalty and receive a full refund. You should notify the Customer through the Platform messaging system if you are running late. Failure to notify through the Platform may result in a strike under clause 8.
7.5 Customer cancellation. Where the Customer cancels:
7.6 Reschedule. Either party may reschedule a booking once without charge, provided that the request is made more than 24 hours before the agreed start time. Any subsequent reschedule, or any reschedule requested within 24 hours of the agreed start time, will be treated as a cancellation and the relevant provisions of this clause 7 will apply.
Where a cancellation or no-show fee is reduced because it would otherwise exceed the Job Value, the reduced fee is divided between the Company and you in the same proportions as the fee that would otherwise have applied. For example, on a £30 Job a £45 fee is reduced to £30, of which £6.67 is retained by the Company and £23.33 is payable to you.
8.1 Strike events. The Company maintains a rolling strike record against each Worker. A strike may be recorded against you for:
8.2 Rolling window. Strikes are counted on a rolling 3-month period from the date of each strike is recorded. Three strikes within any rolling 3-month period will trigger a review of your Platform access. Following that review, the Company may, acting reasonably and in accordance with this Agreement, issue a warning, restrict your Platform access (for example, by limiting the number of Jobs you may accept each month), or remove you from the Platform in accordance with clause 12. In exercising its discretion under this clause, the Company will act reasonably, proportionately and consistently, having regard to the circumstances of each case.
8.3 Strike visibility. You can view your current strikes (including the reasons for, and the date and time of each strike) in your Worker dashboard at any time. The Company will notify you by email each time a strike is recorded.
8.4 Appeals. You may appeal a strike by submitting an appeal through the Platform within 14 days of the date the strike was recorded. The Company will review the appeal acting reasonably and in good faith. If your appeal is not upheld, you may submit one further appeal, supported by new evidence, within 14 days of the date you are notified of that decision. You may make no more than two appeals in total in respect of any single strike (the original appeal and one further appeal), and only one appeal may be open at any time. The Company's decision on the final appeal is conclusive for the purposes of the strikes system, but does not affect either party's right to pursue any contractual or other legal claim through the courts. Where a strike arises from a Job or dispute that is subsequently resolved in your favour, the Company will remove that strike from your record without the need for an appeal.
9.1 Raising and lifecycle. In the event of a dispute between you and a Customer, either party may raise a formal dispute through the Platform's dispute resolution system. Disputes follow the 30-day dispute resolution process, set out below, during which the disputed funds remain held by the Platform's payment service provider
9.2 Mediation is non-binding. The Company's mediation service is intended to assist you and the Customer in reaching an agreed resolution. The Company is not acting as an arbitrator or expert and its recommendations are non-binding unless accepted by both parties through the Platform. The Company's recommendations do not constitute legal advice, expert determination or arbitration. If the dispute is not resolved through mediation, each party retains all rights and remedies available under this Agreement and at law.
9.3 Pro-rata payment for partly completed work. Where a Job is partly completed and a dispute arises, any payment due to you will be calculated on a pro-rata basis. The materials element of the quoted price will be paid in full where the materials have been purchased and verified by supporting receipts or other satisfactory evidence. The Labour element will be assessed by reference to the stage of completion in accordance with the stage-based scale set out in the Dispute Policy.
9.4 Property damage. Where a Customer's dispute relates to alleged property damage arising from the Job, the claim will be referred to your Public Liability insurer and not determined by the Company. You agree to cooperate reasonably with the Customer and your insurer, including by promptly providing details of your Public Liability insurance and the relevant claims contact. The disputed funds will remain held by the Platform's payment service provider pending resolution of the claim or as otherwise agreed by the Customer and the Worker or required by law.
9.5 External escalation. If both Tier 1 and Tier 2 recommendations are rejected, the disputed funds will remain held by the Platform's service provider pending: (a) a written agreement between the parties; (b) a final court order of competent jurisdiction; (c) application of the last-resort rule in clause 9.6. Either party may pursue the dispute through Money Claim Online (where applicable), the County Court, or any available alternative dispute resolution.
9.6 Last-resort rule. If 90 days have elapsed since the dispute was raised, and neither party has accepted the Company's recommendations, commenced court proceedings, or otherwise engaged in good faith with the dispute for a continuous period of 60 days during that window, the disputed funds will be released to the Customer. Before releasing the funds, the Company will give both parties 14 days' written notice of its intention to do so. The Worker may receive one strike under clause 8 where the Company reasonably determines that the Worker has failed to engage with the dispute resolution process.
10.1 All intellectual property rights in the Platform, including but not limited to Get Trady brand, logo, software, content and database, are and shall remain the sole property of the Company or its licensors.
10.2 You grant the Company a non-exclusive, royalty-free, worldwide licence, for the duration of this Agreement, to use your business name, trading name, logo, photographs of your work (with your consent), and details of completed Jobs for the purpose of operating, promoting and improving the Platform. On termination of this Agreement your public profile, including your reviews and ratings, will be removed from public display on the Platform. The Company will retain reviews, ratings and records of completed Jobs internally, for the purpose of maintaining the integrity of the Platform's ratings, preventing manipulation, resolving disputes and establishing, exercising or defending legal claims, in accordance with the UK GDPR and the Company's Privacy Policy. Where your access to the Platform has been suspended or terminated by the Company, it may retain a limited record sufficient to identify a subsequent registration by the same person, for the purpose of preventing circumvention of that suspension or termination. Your reviews and ratings will not be restored to public display.
10.3 You retain ownership of all intellectual property rights in any photographs you upload of your own work. You may withdraw the Company's licence to use any specific image at any time by notice through the Platform. Such withdrawal will take effect within a reasonable period after receipt of your notice and will not affect any prior authorised use.
10.4 Customers may leave reviews and ratings for Completed Jobs. You may report reviews believed to be false, malicious or in breach of the Platform's review policy, and the Company will review such reports acting in good faith. The Company may remove any review that it reasonably considers to be unlawful, defamatory, fraudulent or otherwise in breach of its Review Policy.
10.5 The Company presents Workers to Customers in the Instant Book composite ranking described in clause 5.5, which is generated using the objective factors set out in that clause. Such ranking is operational only and does not affect the contractual relationship under this Agreement.
11.1 You are solely responsible for the performance of each Job you undertake and for any loss, damage, injury or death to any person, or damage to any property, to the extent caused by your negligence, breach of contract or breach of statutory duty in connection with that Job
11.2 The Company acts solely as an intermediary platform and accepts no responsibility for the quality, safety, legality or outcome of any work carried out by you. Any contract for the performance of a Job is between you and the Customer.
11.3 You must maintain throughout the term of this Agreement valid Public Liability Insurance of at least £1,000,000 (or £2,000,000 if you accept Tier 4 Jobs in accordance with clause 4.2), and must provide evidence of such insurance upon request. You must notify the Company within 48 hours of any material change to your insurance cover, any claim made under your policy, or any non-renewal or cancellation of the policy.
11.4 Subject to clause 11.5 and to the extent permitted by law:
(a) the Company's liability to you in respect of any single Job, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not exceed the greater of (i) the total commission earned by the Company from you on that Job; (ii) the following amount according to the Tier of that Job -- £1,000 for Tier 1 and Tier 2 Jobs, £2,500 for Tier 3 Jobs, and £5,000 for Tier 4 Jobs; and
(b) the Company's total aggregate liability to you arising out of or in connection with this Agreement, across all Jobs and all other matters, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall not in any event exceed £10,000.
11.5 To the fullest extent permitted by law, the Company shall not be liable for any indirect or consequential loss, loss of profit, loss of business, loss of opportunity or loss of goodwill arising out of or in connection with this Agreement. Nothing in this Agreement limits or excludes either party's liability for: (a) death or personal injury caused by its negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that cannot lawfully be limited or excluded under applicable law.
12.1 Either party may terminate this Agreement for convenience by giving 30 days' written notice to the other party.
12.2 The Company may terminate this Agreement immediately and without notice if you:
Before exercising its right to terminate under this clause, the Company may suspend your access to the Platform while investigating any matter that may entitle it to terminate this Agreement.
12.3 Upon termination, all outstanding payments due to you shall be processed in the ordinary course, subject to any active disputes or any right of set-off under this Agreement Clauses 8.2 (to the extent applicable), 10.2, 11, 13, 14 and 15 shall survive termination.
13.1 The Company processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Company's Privacy Policy, as amended from time to time, available at gettrady.co.uk/privacy.
13.2 You acknowledge that, for the purpose of facilitating Job matches and the performance of the Jobs through the Platform, the Company may share your name, trade, photograph, rating, profile information and quote details with Customers in accordance with the Privacy Policy.
13.3 Where the Company collects, stores, retains or processes any DBS information you provide, it will do so in accordance with the DBS Code of Practice and applicable data protection legislation, and will not retain such information for longer than reasonably necessary.
13.4 You have the rights available to you under the UK GDPR and Data Protection Act 2018, including the right to access, restrict rectify, erase, or object to the processing of your personal data and, where applicable, the right to data portability. The Privacy Policy explains how to exercise these rights.
14.1 The Company may amend this Agreement from time to time. Where amendments materially affect your rights or obligations, the Company will give you at least 30 days' prior written notice by email and through the Platform.
14.2 If you do not agree to a material amendment, you may terminate this Agreement under clause 12.1 before the amendment takes effect. If you do not terminate the Agreement and continue to use the Platform after the effective date of the amendment, you will be deemed to have accepted the amended terms.
15.1 Notices under this Agreement must be given in writing and may be sent by email to the email address registered on the Platform or, in the case of notices to the Company, to hello@gettrady.co.uk, or to such other email address as either party may notify to the other from time to time.
15.2 If any provision of this Agreement is held to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
15.3 No failure or delay by either party in exercising any right or remedy under this Agreement shall constitute a waiver of that right or remedy, nor shall it prevent the subsequent exercise of that or any other right or remedy.
15.4 This Agreement constitutes the entire agreement between the parties in relation to its subject matter and supersedes any previous agreement, understandings, negotiations and representations relating to its subject matter, including Worker Service Provider Agreement v1.0.
15.5 A person who is not a party to this Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.
16.1 This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
16.2 Subject to any mandatory rights under applicable law, the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.
| Job Value | Commission |
|---|---|
| Under £500 | 15% of the Job Value |
| £500 up to but not including £2,000 | 12% of the Job Value |
| £2,000 up to but not including £5,000 | 8% of the Job Value |
| £5,000 and over | 6% of the Job Value |
| Minimum commission per Job | £10 |
| Emergency Broadcast surcharge | For Jobs accepted through Emergency Broadcast, the Company's commission rate is three percentage points above the standard rate for the applicable Job Value band (for example, 18% instead of 15%). The commission is calculated on the Emergency Job Value and deducted in the same way as standard commission. No separate surcharge is charged to the Customer. |
No monthly fees. No subscription charges. No lead charges. No upfront costs of any kind. No commission payable of cancelled Jobs where the Worker did not attend site.
Optional Stripe Instant Payouts: If the Worker opts into Stripe Instant Payouts, Stripe may charge a fee of 1% per payout. This fee is payable directly to Stripe, not the Company, and is separate from the Company's commission. Stripe may amend this fee from time to time. The Company reserves the right to amend Schedule 1 on at least 30 days' prior written notice in accordance with clause 14.
This Agreement is accepted electronically. By registering as a Worker on the Platform and confirming that you accept this Agreement, you enter into a legally binding contract with KT Partners Ltd on these terms. No signature is required. The Company records the version and effective date of the Agreement presented to you, together with the date and time of your acceptance, and will provide you with a copy of the Agreement you accepted on request.