Help for customers

How do I contact my tradesperson?

Use the Get Trady in-platform messaging system. You'll find it under Messages in your account — pick the job from the list to open that conversation. Always keep contact there — not WhatsApp or text — because: messages are timestamped and become part of the evidence if anything is ever disputed; the tradesperson is contractually required to reply there; and we can review the conversation if we ever need to mediate a dispute.
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