← Help for customers
Getting started
How is Get Trady different from Checkatrade, MyBuilder, Rated People or Bark?
The biggest difference is how payment works. On many marketplaces, you pay the tradesperson directly and the platform charges a fee just for the lead.
On Get Trady, your payment is held securely by Stripe and released when you confirm the work is done. You have 48 hours to raise a problem. If you raise one, your money stays in escrow with Stripe while it's sorted out. On the tradesperson's side, Get Trady's commission is taken only on completed jobs.
There are no subscriptions, no pay-per-lead, and no listing fees.