Help for tradespeople

What's the 30-minute soft-accept window?

For Instant Book jobs, once a customer picks you, you have 30 minutes to soft-accept in the Get Trady interface. If you don't, the job auto-routes to the next match — no strike is recorded for failing to respond to, or declining, an Instant Book match. The 30-minute window applies only to Instant Book — not to Emergency Broadcast (first to accept wins, immediately) or Application (where you accept by submitting a quote).
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